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What is EPABX System and How does it Function?
EPABX stands for Electronic Private Automatic Branch Exchange which is a private telephone network used by the organizations and the companies for various types of communication, either between the employees or outside the clients.
PBX which is Private Brand Exchange is a telephone exchange which is used by a particular office or business, opposite to the one that a common carrier or telephone company operates for many companies and businesses for the general public. Private Branch Exchange (PBX) is also known as (PABX) Private Automatic Branch Exchange and (EPABX) Electronic Private Automatic Branch Exchange.
EPABX is essential equipment that has made daily working in the offices and organizations much smoother and simpler, especially the area of communication. This system is a switching system which has enabled both internal and external stitching functions for any organization. To select an appropriate EPABX one need to have proper knowledge about the traffic pattern inside the office. With the right utilization of the EPABX, all the internal and external requirements of the organization are adequately served. With the advancement in the field of computers along with the advent of microprocessors, the EPABX incorporates a lot of helpful features.
The boss can establish a hotline with his or her immediate subordinates.
The call transferring and forwarding feature has enabled the mobility of the users. Automatic redialing of numbers and auto conferencing has initiated engagement which is also one of the advancements in the characteristics of the EPABX. A proper survey of the organization should be done before the selection of an EPABX for the particular company.
The exchange should incorporate a supporting system such as voice DISA-n-auto attendant. This feature is of great help to attendants and receptionist. The further specifications of this system should ensure inbuilt paging, auto fax homing, hot outward dialing, remote dialing; auto shut dynamic shot, as well as remote servicing.
